Reference

q77 Privacy Policy for India

We set out what we collect, why we keep it, and how you can ask for access or correction.

Account dataCookies and sessionsPayment recordsLocal law
q77 q77 Privacy Policy for India
HELP CHANNELS

Contact Paths for Privacy Help

When you need help with a privacy request, we keep the contact paths simple.

Email us Send the address on file, the account detail you want checked, and the change you need. We use that to verify identity before we share copies, corrections, or deletion steps where law allows.
Chat after login Use the chat path after login if you need a quicker answer about cookies, consent, or stored payment references. We keep the thread with your request so the reply matches the right record.
Written request Share your privacy request in the form with a reachable phone number and email. We use those details only to confirm the request, reply, and keep a record of the action taken.
DATA CARE

How We Handle Your Records

This section explains how we store, use, and protect the data linked to your account. The rules cover cookies, login records, payment references, support messages, and change requests, so you know what…

Data collected

We keep the details you give during account creation, the contact path you use, device signals, and payment references. We use them to run access checks, maintain your account, and answer privacy requests accurately.

Cookie use

Cookies help us remember language choice, session status, and whether you have already seen a notice. You can clear them in your browser, but some pages may ask you to confirm again.

Account security

We store login records and change history so we can spot unusual access and protect your profile. If something looks wrong, we may pause a session until you confirm the account.

Retention

We keep personal data only as long as needed for account support, legal duties, dispute handling, and audit trails. After that, we remove or anonymise records where our systems and law allow.

Changes to records

If you want correction, access, or deletion where law permits, send a clear request from your registered contact path. We will check the record, confirm identity, and reply with the next step.

Sharing limits

We share only with service partners who help run hosting, messaging, verification, or payment matching, and only under instructions that limit their use of the data for that task.

Questions About Your Privacy Choices

These questions cover what people ask most: what we collect, how long we keep it, who can request changes, and how we verify a request before acting on it. If you need a record copy or a correction, use the contact paths listed here and include the account details we need to locate the file. We will respond through the same channel or the one you choose if it is available.

We collect contact details, login data, device signals, and payment references needed to run the account, match deposits or withdrawals, and answer support requests. We do not keep more than the task needs.

Cookies keep you signed in, remember language settings, and show whether a notice has been viewed. They also help us check page errors so we can fix load issues quickly.

Yes. Send a request from your registered email, phone, or the account chat path, and we will confirm identity before sharing the records we can lawfully provide to you.

If a record is wrong, tell us what needs correction and attach the right detail. We will update the file where allowed, or explain what we must keep for legal reasons.

We keep it only while needed for account work, fraud checks, payment matching, dispute handling, or any legal duty. When the reason ends, we delete or anonymise it where our systems allow.

You can contact the email, chat, or form listed on this page. We use those channels to handle access, correction, and deletion requests, and to track the reply until it is closed.